Program Specialist

Natick, MA

Job Description

About the Position: This position supports Combat Capabilities Development Command Soldier Center's (CCDC SC) Business Domain which is comprised of a set of enduring competencies required to run the organization. This is a solicitation using DHA for STRL Mission Support and is a Flexible/Renewable TERM appointment NTE 2 years. This term appointment may be indefinitely extended in up to 6 year increments.

Job Duties/Responsibilities

  • Support Operations Support Team Lead with day-to-day operations of the team.
  • Train and become adept at using existing and new software solutions that support business processes in a shared environment, e.g. tasker management.
  • Apply organizational skills and use of automated systems to assign, track, and close taskers that are initiated both internally and externally and issued across the center.
  • Provide customer service to answer or field questions about taskers and use of our tasker management system.
  • Collaborate and apply quality control in a timely manner to compile tasker responses from multiple sources into one consolidated and consistent final product.